Terms & Conditions

Prize Draw Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Promoter: SLM, 2 Watling Drive, Sketchley Meadows, Hinckley, Leicestershire, LE10 3EY

  1. Prize draw is open to England, Scotland, Wales and Northern Ireland residents aged 18 plus only. Employees of Everyone Active (the ‘Promoter’) and their immediate families, its agents or anyone else professionally connected with the promotion may not enter.
  2. All those who enrol or re-enrol on Everyone Active’s swimming lesson programme or pay for the programme by Direct Debit, between 2 January 2018 and 2 April 2018 will be entered into the draw.
  3. Entrants must be paid in full for one month of swimming lessons or on direct debit (for swimming lessons) with no arrears on their account. They must provide a valid email address and be holders of a membership card.
  4. There are 30 prizes available. 10 The LEGOLAND Windsor Resort Overnight Stays, 10 The LEGOLAND Windsor Family Day Tickets and 10 LEGOLAND Discovery Centre Manchester Family Pass and VIP Build sessions.
  5. The overnight stay is for 2 adults and up to 2 children and includes:
    1-night sleepover in a themed room at The LEGOLAND Hotel, Windsor
    Two-day tickets for entrance to The LEGOLAND Windsor Resort
    Breakfast per person
    Parking
  6. Dates must be mutually agreed between the winner and The LEGOLAND Windsor Resort subject to availability. The park opens on 9 March 2018 and closes on 29 October 2018. The overnight stay prizes cannot be taken on the following dates: 23 March – 16 April, 4 – 6 May, 25 May – 4 June, 20 July – 3 September, 19 – 29 October 2018.
  7. The LEGOLAND Windsor family day tickets offer 2 adults and 2 children free entry to The LEGOLAND Windsor Resort during standard opening times.
  8. The LEGOLAND Discovery Centre, Manchester passes offer 2 adults and 2 children free entry to the Centre for one day and include a VIP Build Session with a Lego Master Builder. The family pass and VIP Build Session prizes cannot be taken on the following dates: 17-25 February, 21 July-2 September, 20-28 October, 25 December 2018
  9. Sale of the prizes for profit is prohibited.  The prizes cannot be used in conjunction with any other offer or ticket. The prizes must be taken as a complete package. Any purported or attempted transfer or sale of or other misuse of the day entry tickets will render them automatically void.
  10. The winners and their companions are responsible for any expenses and arrangements not specifically included in the prize, travel costs, facilities at the attractions, spending money, telephone calls, personal items, merchandise and souvenirs, incidental costs, all alcoholic drinks, meals or refreshments, or taxes or expenses which may be incurred by the winners in claiming the prizes.
  11. Prizes are subject to LEGOLAND’s terms and conditions.
  12. Size, height, weight, age restrictions and medical warnings apply to certain attractions. LEGOLAND reserves the right to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.
  13. There are no cash alternatives in whole or in part to the stated prize and unless otherwise agreed in writing by the Promoter, the prizes will only be awarded directly to the winners.
  14. The Promoter reserves the right to substitute the prize with something of equal or greater value in the event of unavailability due to circumstances beyond the Promoter’s control.
  15. All eligible entries will be entered into the prize draw. The winners will be selected via a randomised computer process.
  16. The winners will be drawn within 7 days of the closing date. Winners will be notified within 14 days of the closing date of the promotion by telephone and email. If a winner does not claim the prize within 30 days of being notified, then another winner will be drawn.
  17. No responsibility can be taken for entries where telephone and/or email details have been provided incorrectly and there is no other possible method of contact with the winner.
  18. Winners may be asked to take part in publicity in the form of photographs or interviews with local media/Everyone Active.
  19. The prize winners’ full names and counties are available by sending a self-addressed envelope to Everyone Active/LEGOLAND Promotion, Broccoli Marketing, Old Gun Court, North Street, Dorking, RH4 1DE within three months of the Closing Date.
  20. The Promoter reserves the right to verify all entries including but not limited to, asking for address and identity details (which they must provide within 14 days) and to refuse to award a prize or withdraw a prize entitlement and/or refuse further participation in the promotion and to disqualify the participant where there are reasonable grounds to believe that there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained an unfair advantage in participating or won by fraudulent means.
  21. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse and/or error (human or computer) affects or could affect the proper operation of this promotion and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
  22. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  23. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  24. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
  25. Your personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998. Click here for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to  datamanager@everyoneactive.com. By participating in the Promotion, you agree to the use of your personal data as described here.

Kids Go Free Offer – Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Promoter: SLM, 2 Watling Drive, Sketchley Meadows, Hinckley, Leicestershire, LE10 3EY

This voucher for Kids Go Free (“Voucher”) entitles the holder to one free Child entry per Voucher and per full paying Adult.

If the holder of the voucher redeems the Voucher, he/she agrees to be unconditionally bound by these terms and conditions:

  1. If the holder of the Voucher buys a fully priced Adult entrance ticket at the entrance to the following participating attractions, The LEGOLAND® Windsor Resort and LEGOLAND® Discovery Centre, Manchester (“Attraction”) then he/she may take with him/her one other Child who will enter the same Attraction on the same day free of charge.
  2. The Voucher can only be redeemed where the holder pays the full Adult ticket price (without any concessions or discounts) as stated at the entrance gate of your chosen Attraction at the time of entry or the full Adult ticket price as payable at https://www.LEGOLAND.co.uk/tickets-and-passes/online-tickets/or https://manchester.LEGOLANDdiscoverycentre.co.uk/tickets/
  3. The Voucher and Code (where applicable) have no cash value and are automatically void if sold, offered for sale or if any attempt or offer is made to transfer the Voucher and/or Code for value.
  4. This Voucher is valid for visits to The LEGOLAND Windsor Resort from 9th March 2018 UNTIL 29th October 2018 and LEGOLAND Discovery Centre, Manchester from 2 January to 31 December 2018, subject to the excluded dates set out in paragraph 7, and the start and end of season dates stated in paragraph 9. Please note that certain Attractions are only open on certain dates/periods of time during the year. Top tip, August can be very busy at The LEGOLAND® Windsor Resort. Why not make the most of your visit at other times of the season. Please check the attractions’ operating calendars available on The LEGOLAND Windsor Resort’s and LEGOLAND® Discovery Centre Manchester’s websites.
  5. Only one Voucher or unique Code (where applicable) can be used per person and per transaction.
  6. The Voucher or the Code can only be used once. You cannot use the Voucher and the code to gain free entry on two or more separate occasions.
  7. PLEASE NOTE THAT THIS VOUCHER IS NOT VALID ON THE FOLLOWING EXCLUDED AND CLOSED DATES:
    Excluded Dates:
    The LEGOLAND® Windsor Resort will be closed: on selected dates throughout 2018 – please check the website before arriving at the resort: www.LEGOLAND.co.uk
    2018 EXCLUSION DATES WILL BE AVAILABLE FROM www.LEGOLAND.co.uk FROM THE END OF THE 2017 SEASON.
  8. THIS PROMOTIONAL OFFER CAN ONLY BE REDEEMED:
    8.1. VIA THE VOUCHER RECEIVED at your local Everyone Active centre (which must be redeemed at the gate entrance). Failure to present and surrender the Voucher to admissions upon arrival at the Attraction will result in the person who would otherwise have entered by using the voucher, having to pay the full price admission fee); OR
    8.2. ONLINE WITH THE CODE – For The LEGOLAND Windsor Resort VIA LEGOLAND.co.uk/everyoneactive
    8.3. For LEGOLAND Discovery Centre Manchester VIA https://manchester.LEGOLANDdiscoverycentre.co.uk/tickets/
    8.3.1. To avoid disappointment and guarantee entry into our Attractions with the Voucher you can book your full priced Adult entrance ticket and your free ticket entitling one CHILD to free entry online at LEGOLAND.co.uk/everyoneactive, or https://manchester.LEGOLANDdiscoverycentre.co.uk/tickets/ enter your Code from the Voucher and follow the necessary instructions. For online bookings, prepayment online and printing of these tickets is required. PLEASE NOTE: You must print your tickets at home and bring these with you to the Attraction otherwise entry will not be granted.
    8.3.2. PLEASE NOTE: You can print your tickets at home but scan and walk right through features only apply at selected Merlin attractions.
    8.3.3. Then take your Voucher or printed tickets with you to the entrance gate of your chosen participating Attraction.
  9. PLEASE NOTE THE FOLLOWING 2018 SEASON START AND END DATES FOR THE LEGOLAND WINDSOR RESORT: 9th March 2018-29th October 2018 OR CHECK OPENING DATES AND TIMES BEFORE YOUR VISIT ON THE RELEVANT ATTRACTION WEBSITE. ALL DATES SUBJECT TO CHANGE.
  10. The Voucher is not valid at Secondary Attractions and events including, but not limited to, the Castle Dungeon at Warwick Castle, A Winter’s Tail at Chessingtons, The LEGOLAND® Windsor Resort Christmas events (including Christmas Bricktacular), LATES at The Dungeons, The Blackpool Tower Ballroom and Jungle Jim’s in The Blackpool Tower. The Voucher can only be used for standard entrance tickets and cannot be used for priority entrance and/or Fastrack entrance at any Attractions (unless this is expressly stated as part of the Offer). The Voucher is not valid for any combination tickets including, but not limited to, The Tower Ticket or The Big Ticket at The Blackpool Tower Attractions. The Voucher does not entitle to Early Ride Time.
  11. The Voucher is not valid for accommodation including but not limited to, the Alton Towers Hotels, Enchanted Village (Woodland Lodges, Tree Houses and Tree Top Quest), Waterpark, Spa or Golf attractions at the Alton Towers Resort, Chessington Resort Hotel, Chessington Azteca Hotel, Chessington Explorer Glamping, Tower Suites and Knight’s Village at Warwick Castle, THORPE SHARK Hotel at THORPE PARK Resort or The LEGOLAND Windsor Resort Hotels – an additional cost applies. Please check each Attraction’s website for additional costs.
  12. The Voucher remains the property of Merlin at all times and Merlin reserves the right to take possession of the Voucher at any time. The Voucher must be presented at the Attraction entrance and surrendered. Vouchers cannot be presented on electronic devices. Adult is 16 and over at The LEGOLAND Windsor Resort. Entry is free for children under 3 years of age at The LEGOLAND Windsor Resort. Visitors under 14 years must be accompanied by a person aged 16 years or over at The LEGOLAND Windsor Resort. The Voucher can only be used as stipulated. The Voucher is non-transferable/not for resale. Any purported transfer or sale of the Voucher will render it void. The Voucher is only valid in the United Kingdom. Photocopies will not be accepted. Admission prices are subject to change. The Voucher cannot be used in-conjunction with any other offer or promotion or concession (e.g. senior citizens, family tickets), reward/loyalty program, pre-purchased tickets, Combination tickets, 2 Day Pass, Annual Pass, Q-bot or Fastrack tickets, rail inclusive offers, on secondary ticketed events, hotel events or concerts or for Group, nor with any existing reservation made or ticket booked online, or by phone.
  13. All of the Attractions reserve the right, in their absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons where physical access or operation is not safe, practical or physically possible including over capacity
  14. Features and/or creatures shown on the Voucher are not necessarily available at every Attraction. Please note that some Attractions operate a chargeable car parking policy including, but not limited to, The LEGOLAND Windsor Resort. Vouchers do not affect the price of car parking.
  15. Size, height, weight, age restrictions and medical warnings apply to certain rides and/or attractions. Some rides at The LEGOLAND Windsor Resort will require guests who only just meet the minimum height requirements to be accompanied by a person aged 16 years or over.
  16. All Attraction information is subject to change; please check the attraction website(s) below before your visit for the latest information.
  17. For Attraction information please visit LEGOLAND.co.uk
  18. Entry into any participating Merlin attraction will be subject to the individual Attraction’s terms and conditions of entry, which can be found on the websites listed in paragraph 17
  19. In the event of circumstances outside the reasonable control of the Everyone Active, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this Voucher promotion, and only where circumstances make this unavoidable, the Everyone Active reserves the right to cancel or amend the promotion or these voucher terms and conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
  20. If you redeem the offer, your personal data will be processed in accordance with the Privacy Statement set out in Annex A to these terms and conditions. Such notice sets out how Merlin will process any personal data you provide in order to redeem the offer, including by entering a Code on the redemption website referred to in paragraph 11(b) or any other website operated by the Promoter. You acknowledge that (a) the processing is necessary for us to take steps with a view to entering into a contract with you to enable you to redeem the offer, and (b) Merlin shall only use your personal data in accordance with the terms of the fair processing notice.
  21. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  22. These terms and conditions are governed by relevant UK law and you and we agree to only bring legal actions about these terms and conditions in a UK court. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement you and we may agree to refer the matter to arbitration but you and we are not restricted from bringing court proceedings.

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