Leisure centre helps more people stay active with dementia training for colleagues

People across Spelthorne affected by dementia are being encouraged to keep active thanks to a local sports and leisure provider.

Colleagues at Everyone Active’s Spelthorne Leisure Centre have undergone training with the aim of creating a dementia-friendly environment for the 18,000 people living with the condition in Surrey.

More than 50 colleagues attended a series of sessions with local Dementia Friends Champions to help educate them about the needs of customers with the condition.

Dementia is the term used to describe a number of diseases that affect the brain, including Alzheimer’s, which often cause symptoms such as memory loss, difficulty thinking or communicating clearly and changes in mood or behaviour. The effects of dementia are unique to each person, but their experience of living with the condition can be improved through the support they receive from those around them.

The training has enabled front-line staff at Everyone Active to remove barriers that may deter people with dementia from visiting the site. Colleagues now improve customers’ experiences by simply taking more time to communicate with them.

“We’re really pleased to have been working with Dementia Friends to educate the team about the best ways to support people with dementia. “We are committed to providing an inclusive environment for everyone and this training has given colleagues the skills and knowledge to do this.”

Calum Siddons, Everyone Active operations manager