Accessibility

Health Commitment Statement

Our commitment to you

We will respect your personal decisions and allow you to make your own decisions about what activities you can carry out.

We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.

We will take all reasonable steps to make sure that our Colleagues are qualified to the appropriate standards

If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.

Your commitment to us

You should not undertake activity beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you undertaking activity safely before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.

You should make yourself aware of any rules and instructions, including warning notices which you can find on our terms and conditions facility section or at your chosen facility. Activity carries its own risks and you should not carry out any activities which you have been told are not suitable for you. When you are exercising/undertaking activity, you are responsible for the risks involved.

You should ask an Everyone Active Colleague if there is any equipment which you are unsure how to use.

You should let us know immediately if our equipment or facilities are unsafe to use.

You should let us know immediately if you feel ill when using our equipment or facilities. Our Colleagues are not qualified medical professionals, but there will be a person available who has had first-aid training.

If you have a disability or medical condition, you must follow any reasonable instructions to allow you to undertake activity safely.

You should familiarise yourself with our gym equipment guides and instructional videos before using any equipment, even if you have used similar equipment elsewhere. Equipment can differ by model, specification, and supplier. Please review our How to Use Gym Equipment guide before taking part in any activity.

Document last reviewed: 9th February 2026

HCS|EA|EA|1.3.1