At Everyone Active every customer is important to us and we want to help make your visit to our website and centres as easy and accessible as possible. We believe in inclusivity, which is why our services are aimed at Everyone, hence our name.
This statement covers the following websites:
These websites represent different trading names and areas of our organisation. They are owned and managed by SLM Ltd.
Our website aims to meet or exceed the AA standard and the prevailing WCAG guidelines. We aim to always follow the 4 principles of the standard:
At Everyone Active we are committed to making our website as accessible as possible whilst providing the richness of functionality that our customers expect. We aim to make our website text as simple as possible to understand by using everyday language.
We will avoid using jargon and complex legal terms wherever possible. We acknowledge accessibility standards are evolving so they can meet new requirements and advances in technology. This may mean we will not always hit the mark, but we will continue to strive to do so. This is our commitment to all our customers, clients and colleagues.
Our aim is for as many people as possible to be able to use our website. This means for example you should be able to:
Our website is delivered through standard web bowsers and mobile phones. These programs have their own accessibility tools and settings which our websites are designed to work with. Customers are advised to utilise these browser and app functions when using our websites. Further information can be found on their respective sites:
Apple/iOS Accessibility Support
Microsoft Accessibility Features Support
Google Accessibility Features Support
We use ReciteMe which is a tool specifically designed to help people with accessible needs. Please see the ReciteMe user guide for further information here:
Recite Me User Guide – Everyone Active
General advice on making your device easier to use if you have a disability can be found here:
Our websites are designed to meet the AA standard within the latest WCAG Guidelines and to meet ISO 30071: 2019.
Some areas of our websites are not fully accessible.
What we are doing to make improvements:
We are committed to providing a website that is as accessible as possible for our customers. If you have any feedback or questions about our website we’d love to hear from you. If you experience any problems or difficulties with any of our websites, apps or digital tools, or would like to make any suggestions, please get in touch via our contacts page or alternatively talk to one of our colleagues the next time you visit one of our centres, if that is easier.
To view the centres accessibility information, visit the centres home page and select “Accessibility Information” from the centre information panel.
When selecting “Accessibility Information” a text panel will open that outlines the centres accessibility information and facilities. Accessibility service information and facilities can be located by selecting “More Information”.
This will open the website – www.accessable.co.uk and give indepth information and images.
Full list of accessibility symbols and descriptions available across our centres – Accessibility Symbol Guide