Accessibility

Booking With Us

Gym Booking | Swim Booking | Activity Booking | View Existing Bookings | Cancel Bookings

 

How to book a gym session

The below is designed to offer guidance on how to book a gym session via our new booking system.

App

  1. Download the Everyone Active App
  2. Select your home centre. This can be done by selecting the three lines at the top left-hand side of the screen. Select “My Clubs” and click the ‘+’ in the top right-hand corner to search for the required centre and then select
  3. Click the icon “Book a Gym Visit”
  4. Choose the time in which you wish to book your session for
  5. When the option to book is selected, you will be prompted to login if you haven’t already done so
  6. If you do not know your login credentials, please select ‘forgotten my password’
  7. Please be aware, you may be charged for this booking if it is not included within your membership entitlement

Website

  1. Click on the “Login” icon, which is in the top right-hand corner of the web page
  2. Your login credentials will need to be entered into the email and password fields
  3. Once logged in, you will need to complete your online profile, including watching the gym induction. Please note, you will not be asked to do this if you have completed it already
  4. You will then be required to go to the “Book/Pay” icon, located at the top of the web page
  5. Once selected, a list will appear with the activities you can book
  6. Select “Gym Visit”
  7. You will then be asked to select the time you wish to attend
  8. Select the session you wish to book. Please note, you may be charged for this booking if it’s not included within their membership entitlement

How to book a swim session

The below is designed to offer guidance on how to book a swim session via our new booking system.

App

  1. Download the Everyone Active App
  2. Select your home centre. This can be done by selecting the three lines at the top left-hand side of the screen. Select “My Clubs” and click the ‘+’ in the top right-hand corner to search for the required centre and then select
  3. Click the icon “Book Swim Session”
  4. Choose the time and lane speed in which you wish to book your session for
  5. When the option to book is selected, you will be prompted to login if you haven’t already done so
  6. If you do not know your login credentials, please select ‘forgotten my password’
  7. Review your booking details and tap the green “BOOK” button to confirm your reservation
  8. Please be aware, you may be charged for this booking if it is not included within your membership entitlement

Website

  1. Click on the “Login” icon, which is in the top right-hand corner of the web page
  2. Your login credentials will need to be entered into the email and password fields
  3. Once logged in, you will need to complete your online profile, including watching the gym induction. Please note, you will not be asked to do this if you have completed it already
  4. You will then be required to go to the “Book/Pay” icon, located at the top of the web page
  5. Once selected, a list will appear with the activities you can book
  6. Select “Swimming Sessions”
  7. You will then be asked to select the time you wish to attend
  8. Select the session you wish to book. Please note, you may be charged for this booking if it’s not included within their membership entitlement

How to book an activity

The below is designed to offer guidance on how to book an activity session via our new booking system.

App

  • Download the Everyone Active App
  • Select your home centre. This can be done by selecting the three lines at the top left-hand side of the screen. Select “My Clubs” and click the ‘+’ in the top right-hand corner to search for the required centre and then select
  • Click the activity icon (e.g. climbing, badminton, tennis)
  • If an option:
    • select which activity group and/or court required
  • Choose day (sliding left to right) and time slot you wish to book
    • Green block times are available to book
    • Grey block times are already booked
  • When selected the slot you can add to calendar or save as favourite for easier booking next time.
  • Select “Book” to confirm the booking, then confirm the booking.
  • When the option to book is selected, you will be prompted to login if you haven’t already done so
  • If you do not know your login credentials, please select ‘forgotten my password’
  • Review your booking details and tap the green “BOOK” button to confirm your reservation
  • Please be aware, you may be charged for this booking if it is not included within your membership entitlement

Website

  1. Click on the “Login” icon, which is in the top right-hand corner of the web page
  2. Your login credentials will need to be entered into the email and password fields
  3. Once logged in, you will need to complete your online profile, including watching the gym induction. Please note, you will not be asked to do this if you have completed it already
  4. You will then be required to go to the “Book/Pay” icon, located at the top of the web page
  5. Once selected, a list will appear with the activities you can book
  6. Select the activity you require.
  7. You will then be asked to select the time you wish to attend
  8. Select the session you wish to book. Please note, you may be charged for this booking if it’s not included within their membership entitlement

Viewing your bookings

You can view your current and historic bookings by either logging into your profile on the website or using the Everyone Active app.

App

  1. You will need to be logged in to the App.
  2. If you select “Bookings & Favourites” you will be presented with any upcoming bookings.

Website

  1. Login to your Profile.
  2. Once logged in, you will be required to select the “Book/Pay” icon
  3. Within the online bookings section there is a tab named “Manage bookings”, this will list all upcoming bookings you have
  4. This should show you a list of your bookings

How to cancel your booking

App

  1. You will be able to cancel your booking via the “Bookings & Favourites” icon on the App.
  2. If you have paid for this activity, you will be unable to do cancel the booking yourself and this will need to be actioned by colleagues at your centre.

You can only cancel bookings made online if it’s of zero value.

Website

  1. You will be able to cancel a gym booking via the website once you login to your member profile
  2. Once logged in, select “Book/Pay”
  3. Find the booking you wish to cancel
  4. Next to booking, select the “Bin” Icon.