Reopening Information
Following the Government announcement, we are pleased to share the latest information on the reopening of our centres.
It’s been a challenging start to the year for us all, but this update is very much welcomed by the leisure industry and we look forward to getting the nation back active in 2021. We’re so pleased we’re once again able to support our local communities. Like everyone else, over the coming months, our focus is to safely reopen our centres as soon as we can.
Thank you all for your continued support.
Our Roadmap To Reopening
We are happy to announce our roadmap to reopening, this shows at each step the facilities and activities we will safely be able to open for you. We are looking forward to having our centres and facilities reopened and welcoming you back.
Click the image to see a full screen version. This roadmap to reopening shows the dates we aim to reopen centres and facilities, we will only open if safe to do. Dates may change depending on Government regulations.
When will I be able to book my activity?
Currently, bookings are due to commence 3 days prior to the centres re-opening. At the moment we are working towards the Government’s indicated re-opening date of 12th April, however we expect to receive confirmation of this seven days in advance and will therefore ensure we inform customers as soon as we can.
Do I need to do anything with my membership ?
Whilst our centres are shut your membership continues to remain frozen. Prior to us reopening your local centre, you will receive an email regarding your memberships and any action you need to take.
I would like to take out a membership, how do I do this?
Join with us today and save by PAYING ABSOLUTELY NOTHING until we reopen PLUS benefit from instant access to a fantastic array of the best fitness apps on the market as part of Everyone On Demand which can all be used in the comfort of your own home. – Join Online
I’ve cancelled my direct debit with my bank – how do I now start up my membership again?
If you’ve cancelled your monthly payment at the bank, we will have cancelled your membership. It will therefore be necessary for you to join again and complete a new direct debit bank mandate. Join Here and take out a new membership which will generate new instructions to your bank.
We have answered other questions about re-opening, memberships and other areas, these can be found on our – FAQ’s Section
The support from our customers is invaluable during these difficult times. We are incredibly grateful to you all. We hope to reopen our doors as soon as possible. Until then, take care, stay active and we look forward to welcoming you back!